Principal-level product designer with 17+ years shaping user engagement, activation, and retention across fintech,
SaaS, med-tech, and global e-commerce. Blends deep UX craft with data-driven experimentation; A/B testing, funnel
analysis, behavioral design, and lifecycle optimization.
Experienced in designing multi-platform experiences (web, mobile, POS) and leading design system at scale. Skilled in
applying AI across the UX workflow including predictive insights, personalization, and conversational interfaces.
Partnered with PM, Engineering, and Data Science teams to launch engagement initiatives that materially improve
activation, reduce friction, and increase returning-user value. Fluent in English, Mandarin, and Cantonese; experienced
contributing to distributed global teams.
A travel app made for people who doesn’t do journey planning but yet wanting to go everywhere
Create multi-platform websites to manage different restaurants separately under one umbrella
A multilingual responsive website to improve website traffic and online purchase